Our Insightful & Visionary Advisory Board

An Event Shaped by a Community of Your Peers!
Frost & Sullivan extends its appreciation to the following Advisory Board Members for their expertise and valuable support in ensuring the agenda delivers relevant and valuable content.

Michael Bond

Michael Bond

Vice President, Medication Management Solutions - Canada, Becton Dickinson

Jeff Cristee

Jeff Cristee

Vice President, Worldwide Sales Training, Cisco

Tom Gallagher

Tom Gallagher

President, Port Hawkesbury Sales Services

37 year veteran of the paper industry starting in planning to marketing and sales the past 29 years. Managed sales organizations as large as 120 and as small as 6. Strong advocate of performance management from experience and a variety of sales process training.

Education:
US Naval Academy
Harvard Business School

Cody Gilland

Cody Gilland

Director of Strategic Sales, Lucid Software, Inc.

Cody Gilland is a senior sales leader at Lucid, one of the world’s fastest-growing tech companies. Lucid has nearly doubled in size each year since it was founded, and its core product, Lucidchart, empowers 96% of the Fortune 500 to work and collaborate visually.
Full Bio
As Lucid’s first sales rep, Cody played an essential role in shifting the business from a purely freemium model to a blended enterprise and strategic sales model, with a sales org that now drives a significant portion of the company’s current revenue. His relentless focus on customer profitability, customer acquisition and account expansion has helped him scale high-performance Account Executive, Account Management and Strategic Account sales teams who now manage Lucid’s top current and potential enterprise customers.

 

Purnima Jandial

Purnima Jandial

Vice President, Global Sales and Services Operations, Genesys

Purnima is a senior sales & services operations executive with 20 years of experience in sales enablement & operations, customer relationship management, marketing and field operations. She is a successful change agent focused on business transformation, driving innovation, organizational effectiveness and business scalability while mentoring others to drive revenue growth and organizational execution.

Full Bio
At Genesys, Purnima has been successful in setting the vision and strategy for sales operations with key focus on transforming the business and supporting revenue growth from $550M to 1.3B over 5 years. She has been building the core foundation for the company by creating a CRM and Partner ecosystem to manage the business. In her global role, she also leads RFP business, Reference & Win/Loss programs. Purnima has delivered best- in class tools and processes to drive sales & channel efficiency and productivity.

During Purnima’s career, she has led 15+ business and M&A integration efforts. She is a change leader who believes in “breaking down the silos”, drive cross-functional collaboration as a result building a strong brand within the organization. Her current focus is on sales and business analytics strategy to provide predicable insights and transforming to a data driven.

Hot Topics Magazine named Purnima to its top 100 list of Sales Leaders and Operations executives.

Prior to Genesys, Purnima has held positions with Priceline.com and worked overseas with British Airways.

Evan Kent

Evan Kent

Vice President, Marketing US Energy & Services, Schneider Electric

Evan Kent is a global marketing executive and communications leader. He has built world-class B2B marketing capabilities in Fortune 500 environments. His specialties include digital marketing, demand generation, marketing automation and sales enablement. As the VP of Marketing in US Energy & Services, Evan is currently leading several transformational initiatives to create a collaborative sales and marketing environment.

Francis Labun

Francis Labun

Vice President, Sales, Denso

Gordon Littley

Gordon Littley

Managing Director, Customer Experience Practice, Verizon Enterprise Solutions

Customer Experience Innovation – Bridging the gap between customer expectations and quality of engagement delivered. Enhance measures such as Net Promoter score by focusing on the effort of a customer to obtain service or perform a task. Drive brand image with a balanced focus on stakeholder objectives and optimizing achievement and measure of leading and lagging indicators.

Full Bio
Gordon leads the specialized sales organization for Verizon’s industry leading Customer Experience practice. Charged with growth of a $1B practice, the organization specializes in delivering high-value solutions and specialized sales for Verizon Enterprise customers.

Previously, Gordon served as Director of Outsourcing operations. Comprised of 4,000 technical, sales, and service professionals, this $300 million business served MCI’s largest call center outsourcing clients. In addition, Gordon’s charter included establishing clients Customer Relationship Management, database marketing, data-mining, and targeted marketing strategies.

Gordon also served as Director of MCI Mass Markets, responsible for internal call center operations of a region comprised of 5 call centers and 8,000 seats. This business unit was responsible for sales and service of MCI’s consumer and small business long distance service. Gordon established large call center organizations to effectively implement multiple customer service models. He established systems, processes, and procedures to create performance-driven, cost-effective organizational structures.
Throughout his 24-year career with Verizon/MCI, Gordon has held additional positions in marketing, business operations, and IT supporting call center operations and technology. Gordon defined the vision and executed the tactical strategies to steer consumer and business organizations through high-growth, reengineering, integration, and culture change. He enhanced corporate value through accelerated profitability, revenues, and market position.

Before his career at MCI/Verizon, Gordon worked in the call center service bureau industry managing fortune 250 accounts and servicing their call center outsourcing requirements.

Jeanine Martin

Jeanine Martin

Global Chief Growth Officer, C3 Global BioSciences

Jeanine “Nini” Martin has been in the Health IT Industry for the past 25 years. She is a Healthcare Executive, Nurse Advocate & Clinical Informatician by trade. Her undergraduate degree is in Business Economics (minor in Math) out of UCSB.

Full Bio
She was ONCHIT funded by Dr Farzad Mostoshari to attend the Johns Hopkins School of Medicine to study Clinical Informatics. She spent a decade working under the leadership of Bill Gates and Steve Balmer as a member of their Global Healthcare Strategy Committee that assessed investments, strategy, vision, innovation, solutions and partnerships.

She helped the Team build the 1st US Health & Life Sciences software and services practice to a $2.5B Industry Business Unit. She was then recruited to be the Global VP of Sales & Business Development for Midas+, a  (Care/Case Management, Advanced Analytics & Population Health Division of Xerox Commercial Healthcare) Conduent company. She is the Past President of WITI (Women in Technology International), Founding President of WiTT (Women in Technology of TN), Past President of TN Chapter of AITP (International Association of IT Professionals), Past President-elect of the PMI Nashville Chapter, Founding Officer of the TN HIMSS Chapter, their CIO Advisory Council and their National Health IT Summit (now Summit of the Southeast).

She was a former member of the Nashville Health Care Council, Advisor to Leadership Healthcare and a Board Committee member of the NTC (Nashville Technology Council). She is a former Olympic-level athlete who embraces competition,Team work and change. Her husband is a Major in the US Army (former Deputy CIO for the Combat Support Hospital in Baghdad, Iraq) who now lives in Ft Belvoir, VA while she resides with their two small children in Brentwood, TN.

Gary Robbins

Gary Robbins

Partner, Global Brand and Demand Solutions, Frost & Sullivan

Gary Robbins has over 15 years of experience designing, developing and executing customized integrated marketing solutions for Fortune 500, midsized and emerging companies. Gary currently leads a department of near 50 sales & marketing professionals that develop and manage 11 four-to-five day executive events, over 30 annual webinars, close to a dozen online newsletters, multiple road shows and much more in support of over 100 clients. These programs have consistently been recognized in the marketplace as “best-in-class” based on the “break the mold” innovative format, executive clientele and integrated offering.

Full Bio
In Gary’s current role, he consults with CEO’s & CMO’s to plan out both current and near term initiatives by pooling the best and most relevant resources in research and marketing to provide a fully integrated and ongoing marketing solution.

Gary’s experience crosses over all markets as he has worked with both fortune 500 companies as well as emerging companies in healthcare, telecom, automotive, information technology, financial services, industrial, energy, retail and many more. His specialties include branding, marketing, demand generation, nurturing campaigns, driving thought leadership, product development and business development as it relates to building integrated marketing solutions.

John Ruggles

John Ruggles

Senior Vice President, Global Sales, Frost & Sullivan

John Ruggles is the Senior Vice President of Global Sales and Client Value Enhancement at Frost & Sullivan. Mr. Ruggles has nearly 30 years of operational, business development and customer experience expertise, assisting companies with expansion and implementation of their growth strategies within all the regions that Frost & Sullivan services.

Full Bio
Mr. Ruggles also serves as the host for Frost & Sullivan’s globally recognized Best Practice Banquets. Mr. Ruggles’ career started at United Technologies Corporation where he held several operational and sales management positions. During his last assignment, he was responsible for all aspects of operations and sales for the South Texas Region of Otis Elevator. Since joining Frost & Sullivan in 2001, he has been instrumental in reshaping the sales leadership and operational management across multiple channels and regions, structuring and conducting Global Sales processes. His extensive expertise covers a broad range of sectors such as Aerospace, Intelligent Mobility, Industrial Automation and Building Technologies. Mr. Ruggles holds a Bachelor of Science in Industrial Engineering from Texas Tech University (Texas) and a Masters of Business Administration from Tampa University (Florida)
Morgan Stewart

Morgan Stewart

Vice President, Marketing & Sales Operations, 24-7 Intouch

John Zentz

John Zentz

Vice President, Sales, Hunter Engineering Company

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